Need help with Kodapau?

How To Contact Us

Email info@kodapau.pet and include the email address used with Kodapau, your device model, app version if available, and a short description of the issue.

Please avoid sending sensitive medical details unless they are strictly necessary for us to understand the support request.

What We Can Help With

• Signing in, account access, and household invitations.
• Creating or updating dog profiles, reminders, care tasks, walks, and activity records.
• Understanding privacy choices, account deletion, and data requests.
• Reporting bugs, broken links, incorrect app behavior, or accessibility issues.

Veterinary And Emergency Care

Kodapau helps organize dog-care routines. It does not diagnose, treat, or replace a veterinarian.

If your dog is sick, injured, in distress, or you believe there is an emergency, contact a veterinarian or local emergency service immediately.

Privacy And Data Requests

For privacy questions, access, deletion, correction, portability, or objection requests, contact us at the same support email and tell us that your request concerns privacy.

We may ask for information needed to verify the request before acting on account or personal data.